The service department at Voss Toyota is one of the best I have ever worked with! They took great care of my 4runner when we broke down, and did excellent work on the transfer case. While the work did take a little bit longer than expected, Steve Knabel was professional, responsive, and friendly during the repair process. I found him to be trustworthy and knowledgeable. The labor was high quality, and fairly priced. From now on I will be doing all of my maintenance at Voss.
Older Avalon replacement of alternator. Customer service is alive and well in Beavercreek. Thank you Dave Ritner for addressing my concerns with the labor on my car. Second Toyota but not my last.
Just picked up a new 2019 Camry LE today from Voss --- from start to finish, it was a painless experience. Clean waiting area, the paperwork processing was handled nicely, and everyone was friendly; I'd recommend Voss to anyone looking for a Toyota in SW Ohio. ( It's our 7th Toyota: 3rd Camry we've owned, and our 2nd purchase from Voss. I can safely say our next purchases will also be from Voss. )
I purchased a new Toyota Camry SE. My salesman, Mike Severs was very professional, knowledgeable, and personable. Tom Downs, also helped us and was equally as nice. James,in financing worked hard to get an excellent deal and Stephanie was great to be with in completing the paperwork. After I told Mike the car I really wanted he got it there and made it happen. I called several times with questions and he always responded immediately. It’s nice to know there are wonderful people together making a great dealership.
Great experience. Informative, friendly, no pressure. Ethan was great to work with. I did my homework, got a fair price and a great finance rate.
I had a problem with buying a new 2018 Toyota Corolla IM in blizzard white . They are now trying to work things out. It's all good now.
I find them candid and trustworthy. No overselling. When I take it in for service, they have their recommended list and tell me plainly what is really needed, what can wait, how some things should be prioritized. There was a problem once with something that was fixed and caused another issue. I would not have known the two were related, but the service manager identified it as their problem and fixed the resulting issue at no charge. That is really the only problem I've ever had with their service and they were very pro-active on the resolution.
I found Voss Toyota in Beavercreek an Absolutely Great Place to Buy and Service our two Toyotas! We have purchased two Toyotas from Voss this year. A 2010 Prius and a 2011 Highlander. In both situations we had James Bond (yes that's his name) and General Manager, Rob George serve us. No playing games, We had such a great experience in purchasing our 2010 Prius, that we returned to purchase our 2011 Highlander Limited. Why?? Because these two individuals have listened to our needs and our desires and then went "above and beyond" to meet them. After providing us a great ...
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