The service department has been GREAT for the 11 years I have been bringing my minivan in. Unfortunately, it’s time to replace it and I went to the new car showroom and was ignored. When I finally made contact with T. D., he wasn’t even interested in showing me the vehicle that was right there on the floor. He lost a sure sale!Update - Voss was great at making things right and I hope to get my new van serviced there for another 11 years.
Had an amazingly positive experience with Matthew Yoxtheimer @ Voss Toyota, very upfront without the dealership games. Truly classy and consummate professional. Highly recommend you go see him before you anywhere else. I had gone to five other local dealerships and called many others in Cincy to no avail other than a few of those games between sales person and sales managers. I’d give this guy more than five stars if I could.
The best of all is the customer service, very knowledgeable stuff that go to the extra mile one customer at the time to insure we get what we need, fast service and very respectful regardless of how much you spend, also they show you a complete diagram of components of the parts to get you exactly what we need. Thanks so much.
Great Dealership if you want to get a Toyota. Ask for Ryan and Lou, professional salesman and you don't feel like getting ripped off as you do in other dealerships. Thank you!
Nice friendly people.
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